
If you're building on top of AI, you've probably heard payment horror stories, like the Reddit dev who watched a user rack up over $1,000 in GPU-heavy usage during a free trial, only for the payment to bounce (source). These stories are becoming more common and highlight a real vulnerability in Stripe's default postpaid billing setup. When each API call burns real money, you need to protect yourself with smart billing configuration. In this guide, we'll cover a few common ways to harden your Stripe billing configuration so you can stop freeloaders before they light your margins on fire.
Problem: Stripe’s default dunning behavior can allow users to continue accessing your service for up to 3 weeks after a failed charge. Some developers have reported users racking up hundreds of dollars in unpaid usage during this grace period (Reddit source).
Solution: Disable Stripe’s Smart Retries and set a custom retry schedule to fail fast (at most 1 retry). Configure Stripe to automatically cancel or pause the subscription after the final failed attempt, and use webhooks to cut off access immediately in your app. You can configure this in
Settings > Billing > Subscriptions & EmailProblem: If you bill monthly for usage, a customer can consume expensive services and then fail to pay when invoiced at the end. This exposes you to large unpaid balances, especially with AI-heavy workloads.
Solution: Use Stripe’s billing thresholds to trigger invoices when a usage or monetary limit is hit mid-cycle. You can also manually issue charges or invoices based on event counts (e.g. every 1000 API calls). When the payment fails, terminate access immediately via webhook. You can configure this per-subscription through the Stripe Dashboard, but must use the API to automate this behavior at scale.
Problem: Postpaid billing means you’re always a step behind—paying for compute without guarantee of payment. This is risky when each action (e.g. a model inference) has nontrivial cost and payment can't be guaranteed. This is why many AI-based products have moved to pre-paid credits.
Solution: A prepaid credit model where customers buy usage credits upfront can largely avoid issues with non-payment. Stripe’s new Credit Balance API lets you issue and deduct from credits as usage accrues, though you’ll need to enforce access limits when the credit runs out. Additionally, you'll need to build a User Experience
Schematic can help with all of the above. It makes it easy to implement protections that would otherwise require custom engineering: enforcing credit limits, auto-disabling features on failed payments, and throttling usage in real time. It also supports a range of operational best practices out of the box:
Verify payment before access: Require valid card verification or small test charges before allowing high-usage actions.
Limit or gate free trials: Use feature flags or entitlements to limit trial abuse. Don't auto-upgrade to paid if the payment fails.
Enforce usage caps and entitlements: Tie feature access directly to a Stripe subscription or usage threshold, with automatic enforcement.
Alert on high usage: Add internal alerts when a user’s usage spikes abnormally. Pause service or request manual verification if needed.
To learn more, check out:
Stripe gives you powerful tools, but its defaults are dangerously optimistic for anyone with usage-based costs—especially AI-native products. If your margins depend on getting paid for every API call, you can't afford to be passive. Harden your billing setup, act fast on failed payments, and stop assuming users will do the right thing. Abuse isn't hypothetical—it’s already happening. Make sure you're not next.