What's the easiest way for product to support Enterprise Deals?
Pricing Overrides for Sales, Support, and Success — No Code Required
Custom Deals
Enterprise deals always have exceptions: custom pricing, extra seats, legacy plans.
Flexible Implementation
Customer Success requires flexibility to support and retain customer.
Billing
Systems Must this Easy
Most don't, requiring teams to hack together a solution around the billing system.
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Problems Today
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Plan logic is hardcoded
Engineers have to make exceptions manually
Sales can’t self-serve plan tweaks or overrides
Customers slip through cracks or lose access unexpectedly
Apply overrides at the company or user level
Manage legacy plan logic in config, not code
Empower GTM and support teams with override controls
Sync overrides with billing + entitlement enforcement
Capability
Stripe
Orb
Stigg
Schematic
Company-level overrides
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⚠️
⚠️
✅
Sales/self-serve exception tooling
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❌
✅
Billing + entitlements synced
❌
⚠️
❌
✅
AI Founders
Balancing infra costs with monetization
Product Managers
Managing usage-based pricing without dev bottlenecks
Engineers
Engineers who want billing to “just work” — especially at scale
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Override expiration logic
❌
❌
❌
✅
Launch trials, credits, paywalls
❌
✅
⚠️
✅
Zero-integration mock mode
❌
❌
❌
✅
